Market research and business consulting firm Frost & Sullivan announced on Tuesday that Indonesia-based PT Prodia Diacro Laboratories (Prodia the CRO) has received the 2026 Southeast Asian Customer Value Leadership Recognition in the contract research organisation (CRO) industry for its achievements in customer-centric service delivery, integrated clinical research capabilities, and operational excellence.

According to Frost & Sullivan, the recognition highlights Prodia the CRO's ability to deliver measurable customer value while strengthening Indonesia's position in Southeast Asia's evolving clinical research landscape.

Prodia the CRO brings together regulatory consulting, clinical trial management, site management organisation services, central laboratory support, consumer product clinical assessment, and pharmacovigilance capabilities. The integrated model reduces vendor fragmentation, streamlines communication, and enables sponsors to access coordinated support across the clinical research life cycle.